Privacy Policy
1. Introduction
Welcome to Green Arrow Academy for Training. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
When you interact with us, we may collect various types of information, including but not limited to:
- Personal Information: Name, email address, phone number, and any other information provided voluntarily.
- Payment Information: Billing details, credit/debit card information (processed securely through third-party payment processors).
- Account Information: Username, password, and preferences if you create an account.
- Technical Information: IP address, browser type, device information, and usage patterns.
- Communication Data: Messages, inquiries, and customer support interactions.
- Marketing Preferences: Your subscription preferences for newsletters and promotional materials.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our training services.
- To process transactions and send confirmations.
- To respond to inquiries and provide customer support.
- To personalize user experience and improve our offerings.
- To send marketing and promotional messages (only with your explicit consent).
- To comply with legal and regulatory obligations.
4. Data Protection and Security
We prioritize data security and have implemented appropriate measures to protect your personal information from unauthorized access, misuse, or alteration. These include:
- Encryption of sensitive data.
- Regular security audits and monitoring.
- Secure access controls and authentication procedures.
- Strict internal policies on data handling.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party vendors who help us operate our platform, process payments, or send communications.
- Legal Authorities: When required by law, such as to comply with legal obligations or respond to legal requests.
- Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred as part of the assets.
6. Cookies and Tracking Technologies
Our website uses cookies and tracking technologies to enhance user experience. Cookies help us:
- Recognize returning visitors.
- Analyze website traffic and improve our services.
- Personalize content and advertising (if applicable).
You can control or disable cookies through your browser settings.
7. Your Rights and Choices
You have several rights regarding your personal data, including:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correction: You can request corrections to inaccurate or incomplete data.
- Right to Deletion: You can request that we erase your personal data under certain conditions.
- Right to Withdraw Consent: If you have given consent for marketing communications, you can withdraw it at any time.
- Right to Data Portability: You can request a structured, commonly used format of your data.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.
10. Children's Privacy
We do not knowingly collect personal data from individuals under the age of 16. If we discover that we have inadvertently collected such data, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Green Arrow Academy for Training
Email: [email protected]
Phone: +966 59 998 8849
Address: Makkah, Saudi Arabia
